Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679 ‘GDPR’) GDPR covers any information relating to an identifiable person who can be directly or indirectly identified by the information you provide. Information such as your name, contact details and location details (but not limited to) will all come under GDPR. Details are set out below in how we will use or store your personal data.
Information we may collect:
From our website and Klaviyo account, we may collect the following information from you:
Contact information – email/tel.no/address
Demographics including geographical info, preferences, interests and products you buy from our site
Other information relevant to customer surveys & offers
(Not limited to further information which you may provide to us.)
What we do with your information
The information you share with us helps us to provide you with a better, more personalised service. None of the information you give us will be shared with third parties nor used for automatic profiling. The lawful basis for gathering and processing data supplied to us is: consent, contract & legal in particular for the following reasons:
Internal record keeping:
- The information you provide to us is used to give you a better shopping experience and in turn, help us to provide you with a more personal service
- We may contact you on occasion for market research purposes which helps us to create more products and services our customers may want
- We may contact you by email, telephone or mail using the information you have provided us with
- Details of promotions, new products, offers, new services and any other items which we find might be of interest to you, may from time to time be sent in the manner above
- We may use these details to contact you with regard to payment, delivery, product availability or any other issues related to the orders you have placed with us
Are your details secure with us?
Scot Beers are committed to ensuring that any data you share with us is secure. We have processes in place to prevent any unauthorised access or disclosure of your data. We will never share your data with third parties.
Retaining and deleting your personal data
The personal data you provide to us will be stored securely until such times you wish for it to be removed from our system. You can request to unsubscribe from our database at any time by writing to us at email@example.com and your data will be removed within a maximum 30-day period. We may retain your personal data where there is a legal obligation to do so which we, or you are subject to in order to protect your vital interests, another person’s interest or if the law requires us to do so.
Cookies are small files within websites which ask for permission to store data on your computer’s hard drive. When you agree to these then it helps to analyse web traffic and lets your computer know when you visit a particular site. Cookies allow web applications to respond to you as an individual therefore providing a more personal experience with the websites you visit. They then tailor their operations to use your likes, dislikes and preferences to give an all-round better web experience for you.
Cookies help us to provide you with a better website experience and also allow us to form a more personal customer relationship with you.
You can choose to accept or decline cookies. Most web browsers will automatically accept cookies, but you can change your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of our website.
Links to other websites
Control of your personal data
Your personal data belongs to you and you are in control of who you share it with and how it is used. You may choose to restrict the use of your information in any of the following ways:
- Look for the check-box on any website which asks for your permission to store your data and click to indicate that you do not grant permission for marketing purposes
- If you have previously agreed to us using your personal data and you have changed your mind, you can change this at any time by writing to us at firstname.lastname@example.org and we will remove the information we have stored
We will never share your personal data with third parties unless:
- You have given us your permission to do so
- We are required to by law
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to Broughton Ales Ltd. Broughton Brewery, Main Street, Broughton Village, Biggar, ML12 6HQ.
If you believe that any information we are holding on you is incomplete or incorrect, then please write to us at: email@example.com and we will endeavour to correct this as soon as possible.
Your rights under data protection
We have summarised your rights under the data protection law. Your principal rights are:
- The right to access your data
- The right to rectification of false information
- The right to erasure and removal of your data
- The right to object/restrict to data processing
- The right to complain to a supervisory authority
- The right to withdraw consent at any time
Your data belongs to you and you reserve the right to confirmation as to whether your personal data is accessed, stored and processed together with additional information for marketing purposes. Providing the rights of others are not affected, we will happily provide you with a copy of your personal data free of charge.
If the data we have on file for you is incorrect or outdated, you have the right to contact us for immediate rectification.
In some cases, the immediate removal of personal data is possible. Reasons include: (but are not limited to)
- Marketing products and services are no longer relevant to you
- You withdraw consent to store and use your details
- Legal obligation